RESOURCE LIBRARY

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Learn more about win/loss and churn/renewal analysis, best practices for a customer research program, and the value of candid customer insights.

Event Andrea Tam Event Andrea Tam

Talking Customer Success in Seattle: Emerging Themes & Challenges

It’s great to be back at in-person events! The ERAS (Expansion, Retention, Adoption, Scale) Roadshow hosted by Gainsight on March 22 in Seattle led to an informative, energizing morning with about 35 customer success leaders. IcebergIQ CEO Natasha Narayan shared her thoughts along with Ross Fulton, CEO of Valuize, John Thackston, CEO of SOAR Performance, and Todd White, VP of Sales at GUIDEcx, on a panel hosted by Gainsight’s Stephanie Lee, Director of Strategy, PX.

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