IcebergIQ is presenting at Pulse Everywhere on June 11th, the largest Customer Success conference of the year! We have conducted hundreds of churn interviews on behalf of software companies. Often interviewees will use examples of being in a relationship when speaking about the partnership with their vendor. Join us to learn about emerging themes as to what makes or breaks a CSM relationship. We’ll relate those themes to key milestones in your CS relationship journey and even your favourite movies!

Listen to IcebergIQ's CEO Natasha Narayan on the world's leading Customer Success podcast as she discusses why CS leaders are incorporating churn analysis via third-party interviews into their strategies.