What Customers Want: 5 Key Insights from 100s of Churn Interviews

Webinar
Written By Andrea Tam

IcebergIQ is presenting at Pulse Everywhere on June 11th, the largest Customer Success conference of the year!  

We have conducted hundreds of churn interviews on behalf of software companies. Often interviewees will use examples of being in a relationship when speaking about the partnership with their vendor.   

Join us to learn about emerging themes as to what makes or breaks a CSM relationship. We’ll relate those themes to key milestones in your CS relationship journey and even your favourite movies!

Friday, June 11 at 9:50 a.m. PT / 12:50 p.m. ET

Click here to register  

Duration: 15 minute talk

See you there!

Andrea Tam
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Learning from Churn and How CSMs Can Become Better Investigative Journalists